Sample Collection Instructions
Step 1: Open Kit

• Open the kit and verify that it contains the following items (collection devices):

A. 2 Tiger top blood tubes (prelabeled)

B. 1 Aptima urine tube (prelabeled)

C. 1 Oral swab (prelabeled)

D. 1 Rectal swab (prelabeled)

E. 1 Urine cup 

F. 1 Cold pack

G. 1 Absorbent sheet material

H. 1 UN3373 prelabeled shipping bag

Step 2: Verify ID

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• Ensure that the government-issued ID is valid and matches the information on the requisitions and the preprinted labels.

• If the information doesn’t match, contact support at (866) GET-CLRD. 

Step 3: Collect

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• Collect blood samples using the 2 tiger top blood tubes (A).

• Collect oral sample using the oral swab (C).

• If ordered, hand the oral & rectal swabs (D) to the patient for self-collection using your restroom.

Step 4: Prepare Samples

• Centrifuge the blood samples at 3,000 to 3,500 RPM for 10 minutes. (confirm with F)

• Transfer the urine sample from the urine cup into the Aptima urine tube (B)

• If ordered, retrieve oral & rectal swabs from the patient.

Step 5: Pack & Ship

• Bundle the following collection devices wrapping them in the absorbent sheet material: 
  o    2 tiger tops, blood tubes (A)
  o    1 Aptima urine tube (B)
  o    1 Oral swab (C) (if ordered)
  o    1 Rectal swab (D) (if ordered)

• Place the bundle, along with the provided cold pack, in the provided prelabeled UN3373 shipping bag. 

• Seal it firmly ensuring the shipping label and bar code are visible. ​

Step 6: Email

• Email the accession number, collection date & time, and tracking number to partner@getclrd.com.

 

Questions?

Call (866) GET-CLRD
Email: help@getclrd.com

Mon - Sat 6 AM - 9 PM ET

Sat & Sun 6 AM - 1 PM ET

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