Ship Kit Instructions

   STEP 1: OPEN SHIP KIT
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• ​Open the kit and verify if it contains the following items:

A. 2 Blood Collection Tube

B. 1 Urine Collection Tube

C. 1 Multitest Oral Swab

D. 1 Multitest Rectal Swab

E. 1 Urine Specimen Cup

F.  1 Absorbent Sheet

G. 1 Cold Pack

H. 1 UN3373 Shipping Bag

I.   1 UPS Shipping Label

Important Note: All collection devices are prelabeld.

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   STEP 2: SELF - COLLECT

 

• Follow the Self-Collection Guide included in the Ship Kit for Urine, Oral, and Rectal collections.

• Transfer the urine sample from the Urine Cup (E) into the Urine Tube (B). Make sure to fill up between the black lines (Fill Area).

Important Note: All samples must be collected on the Same-Day.​

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   STEP 3: BLOOD DRAW

• Choose your preferred phlebotomist or visit one of our 200+ partner locations nationwide. With so many locations, there’s likely one nearby. If you need assistance finding the best location, feel free to contact us for help at (866)-GET-CLRD.

Important Note: 

• Collection fees are not included in the Ship Kit.

• Clients are responsible for paying the blood draw collection fee directly to the partner location or phlebotomist. ​

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​   STEP 4: PARTNERS / PHLEBOTOMIST – BLOOD COLLECTION GUIDE

• Verify Patient ID – Ensure that the government-issued ID is valid and matches the information on the requisition and the preprinted labels. If the information doesn’t match, contact our support (866)-GET-CLRD.  

• Collect patient blood sample using the Blood Collection Tubes (A).

• Centrifuge the blood samples at 3500 RPM for 10 minutes.

• Collect blood draw fee from patient after collection.

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​   STEP 5: PACK & SHIP​

• Bundle the collection devices wrapping them in the absorbent sheet material.

The following collection devices should be included in the bundle:

• 2 Blood Collection Tubes

• 1 Urine Collection Tube

• 1 Multitest Oral Swab    (if ordered)

• 1 Multitest Rectal Swab (if ordered)

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• Place the bundle, along with the Cold Pack, in the UN3373 Shipping Bag.

• Seal it firmly ensuring the shipping label and barcodes are visible.

• Drop off the Ship Kit at any UPS store near you.

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​   RESULTS — TURN-AROUND TIME

• We will notify you via email once we receive your Ship Kit.

• Our lab will process your test, and results will be ready within 48 hours from the collection date.

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