Ship Kit Instructions

   STEP 1: OPEN SHIP KIT
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• ​Open kit and verify that it contains the following items:

A. 2 Tiger top blood tubes (prelabeled)

B. 1 Aptima urine tube (prelabeled)

C. 1 Oral swab (prelabeled)

D. 1 Rectal swab (prelabeled)

E. 1 Urine cup

F. 1 Cold pack

G. 1 Absorbent sheet material

H. 1 UN3373 prelabeled shipping bag

I. Shipping Label

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   STEP 2: SELF - COLLECT

 

• Follow the Self-Collection Guide included in the Ship Kit for Urine, Oral, and Rectal Samples.

• Transfer the urine sample from the Urine Cup (E) into the Aptima Urine Tube (B). Make sure to fill up between the black lines.

• Important Note: All samples should be collected the Same-Day.

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   STEP 3: BLOOD DRAW

• Choose your preferred phlebotomist or visit one of our 200+ partner locations nationwide. With so many locations, there’s likely one nearby. If you need assistance finding the best location, feel free to call us for help at (866)-GET-CLRD.

• Important Note: 

  • Collection fees are not included in the Ship Kit.

  • Clients are responsible for paying the blood draw collection fee directly to the partner location or phlebotomist. 

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​   STEP 4: PARTNERS/ PHLEBOTOMIST – BLOOD COLLECTION GUIDE

• Verify Patient’s ID – Ensure that the government-issued ID is valid and matches the information on the requisition and the preprinted labels. If the information doesn’t match, contact our support (866)-GET-CLRD.  

• Collect patient’s Blood Sample using the 2 tiger top blood tubes (A).

• Centrifuge the Blood Sample at 3500 RPM for 10 minutes.

• Collect blood draw fee from patient after collection.

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​   STEP 5: PACK & SHIP​

• Bundle the collection devices wrapping them in the absorbent sheet material. The following collection devices should be included in the bundle:

  • 2 tiger tops, blood tubes (A)

  • 1 Aptima urine tube (B)

  • 1 Oral swab (C) (if ordered)

  • 1 Rectal swab (D) (if ordered)

• Place the bundle, along with the provided cold pack, in the provided UN3373 shipping bag (H).

• Seal it firmly ensuring the shipping label and bar code are visible.

• Drop the Ship Kit at any UPS Dropbox near you.

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​   RESULTS TURN-AROUND TIME

• We will notify you via email once we have received your Ship Kit.

• Our lab will process your test, and results will be ready within 48 hours from the collection date. for frequently asked questions and more information.

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